Ship abroad

Buyers outside your country can only order what you post from the places you add, each at its own price.

1. In Settings, go to Shipping & pickup and choose Abroad.
2. Turn on Post abroad.
3. Choose Add a place.
4. Tick one country, or a few that cost the same to post to. Tick Everywhere else to post to every country you haven’t added.
5. Choose Done under the countries.
6. Enter the place’s price for the first item and, if you like, for each extra item and a total it’s free over.
7. Choose Add.

Each place saves when you add it.

What buyers see

• Your shop works out which country a buyer is in. Their bag and checkout show the price for there.
• If you don’t post there, their bag says so and lists the places you do post to. If you’ve set a support email, they can email you about their country.
• At checkout, buyers can choose another country you post to, and pay that place’s price.
• When your shop says shipping is free over a total, on its page and in the strip across the top, it’s the total for where the buyer is. A place with no free-over total shows none.
• Buyers pay any import duties when it arrives. You fill in the customs form when you post it: see Ship an order.

Change or remove a place

1. Under Shipping & pickup, choose Abroad.
2. Choose the place in the list.
3. Change its prices and choose Done. To stop posting there, choose Remove with its name, such as Remove Australia.

Removing the last place turns Post abroad off.

Stop posting abroad

Under Shipping & pickup, choose Abroad and turn off Post abroad. Your places are kept for later.