How can we help?
Step-by-step guides to running your shop on Tinbird, from your first product to your first order.
Getting started
From an empty shop to your first order.
Products
The things you sell, and how they show in your shop.
Your storefront
How your shop looks, and the links and accounts on it.
Orders
Packing, posting, refunds and the odd dispute.
Payments
How the money gets from your buyers to your bank.
Customers
The people who buy from you, and the ones who want your news.
Settings
Shipping, contact details, emails and your account.
Troubleshooting
Something not working? Start here.
For shoppers
Bought something from a shop on Tinbird? Start here.
Still stuck?
Tell us what you’re trying to do, and we’ll help you sort it out. Selling on Tinbird? Choose Chat with us in the seller app.